FAQs

Do you have a burning question about holistic therapies that needs answering? In this section is an answer to some of the most common questions that are asked and a section on Aftercare Advice.

How do holistic therapies work?

Holistic or Complementary Therapies work with your body, encouraging it to heal itself through gentle work on its energy vibrations, but without the uncomfortable side effects that many experience with medication. Note: holistic therapies should never be seen as an ‘alternative’ to conventional medicine or medication and the advice of a GP should be sought prior to treatment if you have an unstable or serious medical condition.

Do you have to believe in holistic therapies in order for them to work?

No you don’t although an open mind and willingness to relax and make any lifestyle changes needed can accelerate the healing process. Each one of us has an innate healing ability and holistic therapies can help us access that energy and put us in touch with our inner selves, re-energising and re-balancing all areas.

Can I be cured of my health problems?

Holistic therapies must never be seen as miracle cures; they simply encourage the body to heal itself more effectively. Remember that your holistic practitioner is not a doctor and cannot prescribe, diagnose or claim to cure any medical condition. You may experience a decrease in stress levels and beneficial changes to your health and well-being as a result of the treatments.

Who are the therapies suitable for you?

Anyone can enjoy a relaxing holistic treatment. For example:

Babies, toddlers and children
Women who need some time out, perhaps those experiencing fertility problems
Anyone who is suffering from stress at work or in their personal life
The elderly/OAPs
Those coping with long-term health conditions e.g. Multiple Sclerosis, Parkinson’s Disease, ME, Chronic Fatigue, Arthritis
Those who feel the need for a bit of relaxation, rebalancing and ‘me’ time

What information will you need me to provide?

At your initial visit you will be asked to give contact details and complete a consultation form and disclaimer. This provides a vital overview of your background, health issues and lifestyle choices; it is also necessary for insurance purposes. All information will be kept strictly confidential. Please have any details of medication handy plus the name and address of your GP.

Do I need to remove any clothing?

You will remain clothed with the exception of Swedish massage (down to underwear) and PHYSIOKEY therapy (remove outer garments as required). For Reflexology you will just need to remove your shoes and socks. NOTE: Underwear must be worn at all times.

Are there conditions that will prevent me from having a treatment?

Yes, there are some conditions or ‘contraindications’ which mean you won’t be able to have a treatment at this time. These depend on the specific treatment but may include:

Deep Vein Thrombosis (DVT) and Pulmonary Embolism
Gangrene
Severe Cellulitis
Severe fungal infections/uncovered verrucas
Infectious skin conditions
Areas of recent scars, cuts or heavy bruising
Recent fractures or sprains
Recent head/neck injury and haemorrhage
Being under the influence of drink or drugs
Infectious Diseases including colds and flu
Imminent medical tests
Recent operations (ok after sign-off from hospital)
During the first trimester of pregnancy, especially if there is a history of miscarriage

You may wish to obtain doctor’s consent before treatment if you have any of the following conditions (if unstable or newly diagnosed):

Diabetes
Heart condition
Very high or low blood pressure
Epilepsy
Cancer
Arthritis / Osteoporosis

How can I get the most from my session?

During the treatment it is advisable to close your eyes and relax as this way you will gain more from the healing. At the end of the session you will be asked to take a few deep breaths. This will help you to feel energised again, increase your oxygen level and also signifies the end of the healing.

General Advice:

Follow a healthy fresh food diet where possible
Regulate or reduce your alcohol, cigarette and caffeine intake as this helps the body in its detoxification process
Find some time between treatments for rest and relaxation.

Please note that cancellations within 24 hours will incur a £10 charge.

Please note:

The practitioner reserves the right to refuse treatment to an individual.
Marie only offers the treatments provided by a professional holistic therapist so please do not offend her by asking for anything extra.

Aftercare Advice
The body keeps reacting to the treatment for about 24 hours afterwards. Therefore, to obtain the greatest benefit, please try to avoid undue stress, excessive driving, exercise, alcohol or heavy meals after a treatment. It is best to drink plenty of water or herbal teas, to rest if possible and eat a light meal. You may feel tired or drowsy but this is a natural reaction and you should feel energised after a good night’s sleep. Other possible symptoms may include headaches, nausea, increased urination or bowel movements and perspiration but these should clear up within 24 hours.

If you are diabetic or on any strong medication then it is advisable to monitor e.g. blood sugar levels before and after treatments as sometimes minor fluctuations or changes to your normal levels can occur. During the treatment of chronic conditions, occasionally a healing crisis may occur (experienced as a complete lack of energy and malaise). This arises if the body is getting rid of toxic energy too rapidly. If you are worried that you have had an adverse reaction to the treatment please try not to panic but increase your fluid intake and contact your therapist and/or GP if you feel this is necessary.

GENERAL DATA PROTECTION REGULATION (GDPR) POLICY

The GDPR of May 2018 replaced the Data Protection Act of 1998 and is a law designed to protect personal data, whether stored electronically or in the form of paper records. Once you have read the information below, please complete and sign the statement of consent. NOTE: If you don’t agree to your therapist keeping records of information about you and your treatments, the therapist may not be able to treat you.

INFORMATION GATHERED AND HOW IT IS USED

In order to provide professional therapy treatments and satisfy legal requirements for insurance and professional body membership, Magenta Therapy will need to ask for and keep certain information, including your health and personal details. This information will only be used for communication purposes, informing treatments and any advice given as a result of treatments.

Paper Records

The following information will be gathered and held in the form of paper records which will be kept in a locked cabinet when not being referred to during and between treatments:

· Name, contact details and date of birth

· Medical history and current medical issues

· Lifestyle details

· Treatment notes/observations

Computerised Records

The following client information may be held electronically on a mobile smartphone or similar (which is protected by password) for communication purposes:

· Name and contact details

Communication emails between client and therapist may also be stored and accessed on other electronic devices.

Confidentiality

Magenta Therapy will NOT share your information with anyone else without explaining why it is necessary, and getting your explicit consent.

Disposal

All client records are retained for 8 years from the date of your last appointment and then disposed of by shredding.

Your Rights

· You may see your records at any time and can request a copy if desired which will be handed to you in an envelope marked ‘Private and Confidential’.

· You can tell your therapist to make changes to your personal information if it is incorrect or incomplete.
You can request that your therapist erase any information they hold about you.

For more details visit www.ico.org.uk

PRIVACY POLICY

Magenta Therapy is committed to protecting your privacy, and at the same time endeavours to use any data we collect from you to provide the best possible service. No data transmissions over the Internet can be guaranteed 100% secure we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Magenta Therapy does provide links to other sites, which may not be governed by this Privacy Policy and you should view the particular privacy policies of those sites for further information. This site collects personal data from you via web forms, and also via email addresses you provide when you contact us with enquiries and send us your details.

You submit information using these methods voluntarily, and agree to the use of the personal data you provide as described in this policy. If you give us personal information about somebody else, such as a colleague, we will assume you have their permission to do so, and their data will also be subject to this policy.

Magenta Therapy may also collect personally identifying information using cookies. Sometimes cookies are required as part of this site's operation. We will not collect personal data about you using cookies outside of this purpose. If you prefer not to allow the use of cookies, you can change the configuration of your browser to either warn you when you receive a cookie, or to automatically reject them. You may find, however, that disabling cookies means certain areas of the site do not function correctly.

If you have any further questions about the treatments at Magenta Therapy then please contact Marie via the contact page.